Last Updated: 3 March 2026
1. Overview
Timestrapco Ltd provides secure, insured shipping for all watches within the United Kingdom.
2. Shipping Within the UK
2.1 We offer free insured shipping nationwide.
2.2 Orders are typically dispatched within 1–3 working days after payment confirmation.
2.3 Delivery is usually completed within 1–2 working days after dispatch.
2.4 All shipments are fully insured and require a signature upon delivery.
3. Packaging & Security
3.1 All watches are securely packaged in protective materials.
3.2 For security purposes, we may use discreet packaging.
3.3 Tracking information will be provided once dispatched.
4. Delivery Responsibility
4.1 Risk transfers to the customer once the item is delivered and signed for.
4.2 Customers must ensure someone is available to sign.
4.3 If delivery fails due to customer unavailability, redelivery fees may apply.
5. International Shipping
5.1 International shipping may be available upon request.
5.2 Additional shipping fees, insurance costs, and customs duties may apply.
5.3 Customers are responsible for import duties and taxes.
6. Delays
6.1 We are not liable for delays caused by courier services, customs clearance, or force majeure events.
6.2 If significant delays occur, we will communicate promptly.
7. Damaged or Lost Parcels
7.1 Any damage must be reported within 24 hours of delivery.
7.2 In the rare event of loss, we will initiate a courier investigation before issuing compensation or replacement.